Never wonder what is happening next.

Every customer receives a secure personal project link. Progress, documents, appointments and file requests remain together—without needing to download an app.

Begin your journey

YSSMy project journeyExample customer view

2 of 11 complete

✓ Project created
✓ Deposit received
03 Grid application
04 Grid response
05 Installation scheduled

Explore your complete journey

Tap a stage. See exactly what it means.

This is an example of the clear project view every customer receives. Your own secure journey updates as our team moves the work forward.

Plan Stages 1–4 Deliver Stages 5–8 Complete Stages 9–11

2 of 11 completeCurrent example: grid application

A renewable-energy specialist discussing a tailored project with a homeowner — Plan · Stage 03Grid application

Current exampleStage 3 of 11

Awaiting the network response

What you see: You can see that the grid connection application has been submitted to the Distribution Network Operator (DNO).
What we are doing: We monitor the application, respond to network questions and keep the other project arrangements moving.
What happens next: When the response arrives, we review any conditions and contact you about scheduling.

03 / 11

Your actual project link is private, personalised and requires no app download.

Live progress

See your current stage and the steps still ahead.

Documents together

Keep important project information in one clear place.

Secure requests

Provide requested bills, photographs and project files securely.

Less chasing

Your journey stays visible while our team coordinates the work.